Lost their way

Evans Cycles www.evanscycles.com
★★★★☆
4.2
82.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

nuHensley231's review of Evans Cycles www.evanscycles.com

“Lost their way”

★☆☆☆☆

written by nuHensley231 on 21/11/2017

The once great and ever reliable Evans cycles has lost its way, no care for anything other than profit these days and customer service is non existent.

Im very thankful that we live in a digital world and no longer are forced to use our local bike shop which was likely Evans cycles, we now have the option to choose and this is very bad for Evans cycles.

Good riddance.

  • Lights for night riding £400+

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Mm12345's Comment

Written on: 28/12/2017

Can you explain in further detail what is "lacking" in customer service and how have Evans Cycles "lost their way"? They price match to local stores and other cycle retailers as this industry has become a competitive one. You have left such a vague and low scoring review without much explanation.

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