Extremely poor customer care

Evans Cycles www.evanscycles.com
★★★★☆
4.2
From 2146 reviews
82.0% of users recommend this

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kerm's review of Evans Cycles www.evanscycles.com

“Extremely poor customer care”

★☆☆☆☆

written by kerm on 21/06/2013

I have bought few bikes from them and never had a problem until four months ago when I notified them about a cracked frame. It has been the worst experience. Their customer care is extremely poor and insufficient. I am still without a bike four months in. So frustrating! Definitely will not use Evans again.

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