written by kaka_uk on 30/04/2012
I paid £550 for a Dahon folding bike, anyone would expect a BRAND NEW bike from box to be assembled.
But they took the shop floor bike out and tried to give that to me, that bike is for test ride, right!?
I refused and requested a new one.
Next day, they told me it's ready.
I went to the store, and they gave me another test ride bike which transferred from other store!!
I still haven't collected my BRAND NEW bike yet.
Use your brain, Evans Cycle!!!
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Evans Cycles's Response to kaka_uk's Review
Written on: 08/05/2012
Dear kaka_uk
We are sorry to note that your recent experience with Evans Cycles has left you disappointed.
We would welcome the opportunity to restore your faith in us and would ask you to get in touch with me at the following address and I will be happy to investigate and respond to your concerns.
E-mail contact details are: [email protected]
Please be assured customer feedback is important to us and taken seriously, so we do hope you will take the time to let us assist you.
Kind regards
Balint Hamvas