First time oorder

Cycle Gear UKBikes Depot - www.ukbikesdepot.com
★★★★☆
4.5
88.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Neal.P.H's review of Cycle Gear UKBikes Depot - www.ukbikesdepot.com

“First time oorder”

★★★★☆

written by Neal.P.H on 06/04/2017

First time online with this company easy to use web site and ordering process. Sales quickly ( next day) advised me that the item was out of stock and a new upgraded item was due in the following week or so. 12 days later no item had arrived so had to email company late evening for an update, another quick reply early the following morning informed me that the item was due in that day and would be with me the next day.
Customer service in reply was very good only fault I can find was updating/keeping the customer informed of progress was non existent, after prompting sales for progress reply was speedy and correct. I was told my order would be with me the next day and delivery arrived as was told.
I gave 4* but worthy of 4.5 *, good experience with this company and would happily buy from them again.

























  • Thule pack n pedal with side supports approx £94.

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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