written by Bike500 on 08/05/2013
Dear Sir / Madam,
I specifically asked you now to despatch this bike until Monday. I am afraid that it appears that you have not read my message. In my experience in business I have learnt that it is important to listen to what customers require.
This is disappointing and will cause significant inconvenience. Should you require a copy of the email that I received from you that stated that you would delay despatch, please do not hesitate to contact me.
Kind regards,
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Ukbikesdepot's Response to Bike500's Review
Written on: 15/05/2013
Hi Bike500,
Sorry that has been missed, if you could forward the email we can go from there.
Thanks
UKbikesdepot
Bike500's reply to Ukbikesdepot's Comment
Written on: 15/05/2013
I have just sent a copy of your original message to your main email address.
Bike500's reply to Bike500's Comment
Written on: 15/05/2013
The seller received the email and apologised, kindly offering an acceptable solution.