Wife's Birthday Ruined

4.5 / 5
88.7% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Cycle Gear UKBikes Depot - www.ukbikesdepot.com


“Wife's Birthday Ruined”

Written on: 27/03/2013

Delivery should have been 5 days was in fact 14 days!
Assembly tools not sent
Small scratch on frame
Overall a very dissapointing experiance which I wont be in any hurry to repeat
This has been the worst internet order I have made.

  • Ladies Bike aprox £ 250

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

Ukbikesdepot's Comment

Written on: 29/03/2013

Hi Unknown,

We're sorry to hear you haven't had a very pleasant or satisfactory service from ourselves.

Have you been in touch with ourselves as this shouldn't have happened and you should have had an explanation if you haven't already.

Also all damage should be reported and if this is the case you should have been compensated accordingly also the postage should have been corrected accordingly as we aim to deliver within 5 working days.

Staff @ UKbikesdepot

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