appalling customer service

CNF Outdoors www.cnfoutdoors.co.uk
★★★☆☆
3.0
51.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Stephanyg163's review of CNF Outdoors www.cnfoutdoors.co.uk

“appalling customer service”

★☆☆☆☆

written by Stephanyg163 on 04/04/2014

Ordered a camping table as the price was good, and never received. E-mailed several times and heard nothing so opened Paypal case, at which point I finally got a refund. Would not recommend

  • table 49

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Cnfoutdoors's Comment

Written on: 04/04/2014

Hi we advised you that the table was unavailable and offered you an alternative item via e-mail. You never responded until we recieved your paypal claim which we duly accepted and refunded immediately. We do apologise for the inconvenience, however sometimes our suppliers run out of stock and we have no option but to offer alternatives. It would have been nice for you to reply to our e-mails though.

Reply to this comment
Was this review helpful? 0 0