appalling customer service

3.0 / 5
51% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Stephanyg163's review of CNF Outdoors


“appalling customer service”

Written on: 04/04/2014 by Stephanyg163 (1 review written)

Ordered a camping table as the price was good, and never received. E-mailed several times and heard nothing so opened Paypal case, at which point I finally got a refund. Would not recommend

  • table 49

    Goods purchased & cost

  • Still waiting


  • Customer Service

  • Quality of website

  • Value For Money

Cnfoutdoors's Comment

Written on: 04/04/2014

Hi we advised you that the table was unavailable and offered you an alternative item via e-mail. You never responded until we recieved your paypal claim which we duly accepted and refunded immediately. We do apologise for the inconvenience, however sometimes our suppliers run out of stock and we have no option but to offer alternatives. It would have been nice for you to reply to our e-mails though.

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