written by on 24/04/2014
I purchased a set of Avid 4 piston brakes from Buy bike bits. The description mentioned nothing about them being OEM, but they definitely were as the levers were alloy and not carbon. I have tried to ring so many times but the phone never gets answered If they had said OEM I would not have bought them as if they go wrong I am sure warranty will be a problem and also I paid almost Chain reaction retail prices. I think that the only thing to do will be to go to Avid and see if they can help Really upset by this
written by 1965Grady on 31/03/2014
I bought a bottom bracket after searching the internet long and hard and finally found the one I thought I was after. It was sent to me really quickly, but I found out that it was the wrong one, my mistake, but after contacting Buybikebits by email 3 times to ask to change it I received no reply, I rang the phone but no answer. Finally I had to order the correct one and return the old one, I am still waiting for a refund for the first one and still havent heard anything, if I dont hear anything soon I will have to take out a case with paypal, definitely wont be using these guys again
written by JairoGutierrez on 22/03/2014
Service is second to None speed of delivery is amazing. Ordered two maxxis ardent tyres came within 24hrs!!!!! Is quicker than chain reaction will deffinetly use buybikebits again infact writing a review while looking at the stock on the website. Thanks. Staff really helpfull
written by Herbs0962 on 05/03/2014
Spot on price and VERY quick delivery. From order to first ride less than two days. Shock was well pack and in top conditions. Simple no fuss process. Yes I wouldn't hesitate to use again.
written by Shintree on 15/02/2014
Ordered some exustar and look keo cleats at a very good price. Ordered on the 10th, received on the 13th - can't ask for much more! Only downside is the weather is so bad I can't go and enjoy my purchase :)
written by Dantheman010101 on 30/01/2014
I have used Buybikebits in the past and have been very happy with them until I bought a set of Easton EA90 Wheels a few weeks ago, they were a post Christmas present to myself They arrived very poorly packed where the hub had come through the box, they wheels had mud on them so they had been used - not very much but they certainly looked like they had been used. If it wasn't for the fact the price was so good and they weren't damaged I would have sent them back. I hope this was a one off and Buybikbits get back to the great service they gave before
written by Brummiebullet on 26/01/2014
Upon stumbling on this site,looking for best deals on FSA SLK Range. I got my double crankset for £75.00 cheaper than anywhere else. The only downside was everything else was out of stock.which was Handlebars,seat post and stem.But you can see why with the value you get shame I could not off bought the lot!!!
written by Alfal23 on 23/01/2014
Not only did my new crankset arrive in under 24hrs of the order being placed but it was a perfectly described brand new product at about 30% if the retail value. I've always been a bit wary of ordering from online stores that seem to be to good to be true but you have restored my faith in online shopping. I have already liked your Facebook page and shared your links amongst my mtb community. A great big Thank you, I will most definitely be revisiting your shop in the future. Alex
written by shoes916 on 23/01/2014
I thought the price was too good to be true, but as I'm rebuilding my bike on a budget I thought I'd give it a go. Delivery was fast and the chainset is much better than I expected! The bottom bracket was even included which I wasn't expecting (the listing did state it when I looked back, I just didn't read it properly the first time!). Will use this place again for sure! There was no negative to this transaction at all.
written by MarkyG1310 on 15/12/2013
I came across Buybikebits by accident. I'd missed an item on Ebay and saw there details. I rang up and they couldn't have been more helpful. I purchased a set of Easton Haven Alloy bars at a fantastic price. The were despatched FOC by courier and arrived the next moring. I will definitely use them again. What a fantastic lucky find. Keep up the great work.
written by Phil8478 on 05/12/2013
First time I have used BuyBikeBits and happened on them purely by accident on an internet search for FSA K-Wing bars. They were by far the cheapest retailer for the item and that included the masters of cycle part warehousing Wiggle. The item arrived in good time in secure packaging leaving no room for damage during transit. Now added as a bookmark for future purchases and thoroughly recommended.
written by GarethP on 30/10/2013
I ordered the wheelset at 11am yesterday. They arrived first thing this morning in top condition. Excellent packaging, very secure. Amazed at the price and exactly as described!! So pleased I have already taken them to my local bike shop to get changed over.superb service. Have already reccomended to a friend who will be ordering a set tonight. Will be purchasing again from Buy Bike Bits :)
written by on 07/10/2013
Great service, price & product!! Front wheel damaged but replacement sorted nextday. Eastons bearing upgrade included in package
written by marrkus on 22/08/2013
I have just bought a new pair of wheels (Easton EA90) through BuyBikeBits.co.uk and I need to say that I was a bis sceptical at first because of the price plus free delivery. But It worked out just perfect! Only the email communication could be improved - I havn't got an order confirmation or delivery update. Anyway, when the parcel was at my doorstep I knew the order was received ;-)
written by Stonefish71 on 29/07/2013
Many thanks to Barry for answering my queries and posting my wheels out so quickly, they came next day and at a great price. Wheels went on the bike no probs and ride great. Thoroughly recommended!!!!
written by PhilC602 on 20/06/2013
Absolutely fantastic customer service! Item arrived under 24hrs after clicking buy it now on their eBay store! I had a few questions about the bearing/sleave upgrade kit that Easton rolled out in Feb 2013, they responded almost instantly and managed to supply me with a kit on next day delivery. Could not ask for a more helpful and genuine Shop owner/team. Do not hesitate to order from these guys! I will certainly be using them in the future!
written by fuzzybrain on 04/06/2013
I found a crankset with Buybikebits at a great price and after contacting them about my need being urgent (a big bike ride in the calendar), they were able to confirm next day delivery. All e-mails have been responded to very quickly and a simple to use website - a definite "add to favourite".
written by bobbybj on 23/05/2013
Stock a good selection of freehubs at a great price for retro bikes. An overlooked item when maintaining older bikes. Very nearly tempted to buy some more as future spares - even for wheels I do not own. Rob
written by Carbon9 on 25/04/2013
Just a quick note on the service from BuyBikeBits, in a word excellent! Brought a Shimano Dura Ace Chainset yesterday lunch time and I've just unboxed it now. Item is spot on as described and by far the best price available anywhere. It was well packaged with super fast delivery. So a big thanks to Barry. With service and prices like this I'll be back. Cheers. PS - I'm still waiting for the parts I ordered from one of the big online retailers yesterday so that's one up for BuyBikeBits, better service than Wi@@le.
written by Dimitris999 on 16/04/2013
Paid at 4pm yesterday - parts arrived at 9am this morning!!!! Very well packed, great price, really helpfull staff. In future I will always check with this store first before I go to the likes of CRC which are dominating the market too much!
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As rated by our community of reviewers
Barrybridge's Response to Dantheman010101's Review
Written on: 31/01/2014
Hi there,
We have obviously fallen very short of your reasonable expectations.
We are incredibly sorry about this and I personally will ensure the whole team, myself included go through our sales processes to ensure this never happens again.
Please accept our deepest apologies and if you see anything on our site in future, please give us a call first and we will arrange a nice discount due to the poor service received.
Once again, many apologies
Barry Bridge