Review of purchase

4.7 / 5
96% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of BoardridersGuide -


“Review of purchase”

Written on: 18/08/2013

Ther service was great apart - it was prompt and the product was as expected. The only problem is the non delivery to Northern Ireland. Northern Ireland is part of the UK so it doesnt cost anymore to post over there, than it does to somewhere in England.

  • Goods purchased & cost

  • On time


Boardridersguide's Comment

Written on: 27/08/2013

Hi there. Thank you for your review.

Deliveries to Northern Ireland by Royal Mail cost the same as the rest of the UK, so you should find if your order is under £60 and less than 2kg in weight, the cost will be equal to the rest of UK.

However, if you order is over 2kg, Royal Mail will not accept on their standard service. And orders valued over £60 are not insured by Royal Mail, therefore we have to send by courier, which unfortunately does cost quite a bit more to Northern Ireland.

We do subsidise this cost to the same value/discount as UK Mainland destinations, but we cannot afford to cover the full charge i'm afraid, which is why it costs more. Annoying for us as we'd love to offer free delivery to you guys!

Thank you again for your purchase and review :-)

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