written by philipw on 31/12/2012
Thank you very much for the swift collection and replacement
of the bike following my phone call on Christmas Eve . The
disappointment for my son was kept to an absolute minimum.
Your customer service and no quibble approach was exemplary.
> P.S. I rarely bother with feedback for online sites however if
> you would like me to leave any on any site please send me the
> links.
Bike had bent front forks . Collection was next working day after notification and replacement bike delivered following day . This is how online shopping should work.
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