3 weeks to receive 2 items

★★★★☆
3.8
From 9 reviews
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Amp13's review of Ardmoor - www.ardmoor.co.uk

“3 weeks to receive 2 items”

★★☆☆☆

written by Amp13 on 12/06/2013

I ordered a fly rod and a fly reel to go with it for my daughter to use when we went fishing one and a half weeks after I had ordered.
However, when it came to the big fishing day the items still had not arrived. I phoned a few days before only to be told that one of the two items was out of stock.
Three weeks after I had ordered the items eventually arrived. Two weeks after the big fishing day, two weeks too late,
Bare in mind that these people had my money for three weeks certainly makes you wonder whether they order stock as they receive paid orders.
The lady I spoke to was very polite, however at no stage has an apology been offered.
Will not be ordering from this company again,

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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