Damaged goods

Aquascene - www.aquascene.co.uk
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McLaughlinin145's review of Aquascene - www.aquascene.co.uk

“Damaged goods ”

★☆☆☆☆

written by McLaughlinin145 on 15/01/2018

I ordered paddles for a Christmas present and when we opened them on Christmas Day the aluminium tube where the paddles join together had a 6 inch flattened section and are therefore useless as they won’t join. Tried 24 helpline several times with no answer and was eventually told by email that too much time had elapsed to exchange them. It takes a lot of force to flatten a circular tube so can only assume they are sent out like this. Very disappointed with product and service.

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