written by kathkitty on 09/02/2015
i ordered a pair of size 5 boots and when the order came, one boot was a 4 and the other a 5. so bit of a mix up in the factory or packing area which can happen. i thought this was going to be a major hassle to sort out but to my delight my emails where responded to very quickly and it was all sorted and replaced with a new correct order within the week! very happy with this customer service....couldn't fault, very helpful and would highly recommend!!
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