Excellent Customer Service, Great products

Click here if this is your business
3.2 / 5
61% of users recommend this
Click here if this is your business

collegefreaks2000's review of Printed.com - www.printed.com


“Excellent Customer Service, Great products”

Written on: 20/02/2013 by collegefreaks2000 (8 reviews written)

The customer service is one of the best out there, I submitted the design, received it (nice and quick) and realised I hade put too much white space around the edge, I think this was the addition of crop marks.

As it wasn't too much of an issue I let it be, but a couple of days later I had a courtesy call to check everything was okay. I explained the (slight) issue and the CS rep asked if I could send an image of what I expected it to look like and a photo of the received product.

The next working day, a designer from the company phoned me to walk through what I wanted and the order (800 postcards) was reprinted and sent and received within 2 days. This time perfect, at NO extra charge.

Simply brilliant!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0