written by on 11/07/2017
I have one word to say about taking your dog to The Groom Room at Pets at Home, Newport - DON'T!
I took my Bearded Collie cross there for a tidy up about two weeks ago and the woman had just hacked at her coat. Appallingly, she admitted when we collected our pooch that she had no idea how to clip her. I just hope it grows out eventually.
We'd taken her there for an tidy up last year and they did a super job on her but the staff have changed and it was a total disaster this time
My advice is find a local groomer and stick with them as you can never be sure who will trim your dog if you go to The Groom Room.
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