I was looking for Heartgard plus for my dog. I live in the USA and an rx is required from my vet. When I asked they said they didn’t need it. It made me uncomfortable, but when I received the product it had a different box. It was made to be sold in Australia. When I called to get the one I wanted, made for US customers, an Indian man, who couldn’t have been more rude made me send pictures of the box. I also asked where they were located, if they had a physical presence in the US, he refused to answer the question. I’ve been warned, mostly by vets about online vet rx .coms and this company is what they’re talking about. How do I know if I’m not getting the real drug to protect my dog. I like to save money, but this time I’m afraid I’m getting counterfeit Heartgard

Yes, the prices are lower than most websites. However, they don't make it clear where this company is located. When I found out online this company is not US based, I tried to cancel my order. I tried calling their 1-800 number but never connected. I sent an email and they indicated it was too late and they had already shipped. This company doesn't send an email confirming either purchase nor shipping. I paid extra for shipping tracking, but a tracking number hasn't been sent. The cost doesn't make up for the lack of customer service.

The company says it is in Canada. It is in Singapore. The products fit the description of counterfeits so I contacted Frontline Flea in the US. The products were produced for sale in Africa. They may or may not be real but it is definitely ILLEGAL TO SELL THESE PRODUCTS IN THE US. Frontline said to NEVER PUT THESE PRODUCTS ON MY PETS. Frontline will send approved US products, free of charge, ONCE to you.

I ordered Frontline Plus for my cat. Picture on website shows same box that i get when i buy it in the USA. The box i received is from South Africa. I called company and talked to a person with Indian accent. Nothing but excuses. To me this company is very deceitful.( Just like the Chinese) There is a lot of information about this on the website but you really have to dig for it. The shipping was by Royal Mail and product comes from South Africa. Why doesn't this company just state this out in the open and not hide it. Maybe because if they did their sales would drop? To return this garbage would cost more than the purchase price. Very sad that a company has to be so deceitful. If they offer such great deals why not put all of the details out in the open. So simple to just say that we are shipping our products by Royal Mail and products come from Australia or South Africa. Why do you want to hide it? You fooled me once. It will never happen again.

I am thrilled to have found Pet Care Supplies Company!! I order my Pet Flea Medication from them and I couldn't be happuer!! Best prices in town!! I highly recommend them for your pet needs! Buy with confidence!! 5 STARS!!!☆☆☆☆☆

I purchased what appeared to be a USA approved product. What I received came from South Africa. I called Merial in Georgia. They said to not use it. It is not produced with the same control and formulation as the US product. Word to the wise.

They've fulfilled all of my orders promptly, & deliver them promptly too. And, their prices are a lot cheaper than the local stores, & vets' office. I plan on reordering as soon as I get paid again. The flea medicine was as good as any I've gotten from the vet.

I have a dog and a kitty and I order my flea and tick meds from Petcaresupplies. The products I buy are genuine and quality and this gives me great peace of mind. My pets are so important to me, and knowing that the products are the real deal and not a substitute make a great difference. The prices are great and even though it takes a little longer to receive, I do always receive my order well packed and correct. Thank you!

I have been ordering all my frontline flea treatment from this company for both my dogs and my older kids have kitty's and I couldn't be more happy with my experiences. The price is the cheapest I have found. It takes about 2 to 3 weeks to receive it but I dnt mind. The free shipping is a plus. Love this company would not buy anywhere else. I believe product comes from Canada do that's why it takes a little bit go get your product which is om by me since I'm saving money.

The product I ordered and the one I received were not the same. Foreign language on box, not amount of active ingredients on packaging or box. The fact that you have to dig thru the website to see this is bait and swotch. Refund is useless. The shipping to return product plus the fee they charge means I'm out $39. Will take it up with my credi card company . Do not use this company. You have no idea of what is in the boxes you receive. That's why they are not FDA stamped on the box. Had I known this info before I paid, I would have never ordered from them. Also 12 to 15 days to receive from the UK.