Bad customer service

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jayw1's review of Pet Planet - www.petplanet.co.uk

★☆☆☆☆

“Bad customer service”

Written on: 28/08/2012 by jayw1 (1 review written)

I ordered a pet door and when I received it I realised I had ordered the incorrect size therefore I contacted the company explaining this and I returned the item by courier for next day delivery along with a request for a refund a week has now passed I have confirmation that the item was received and signed for but still I have not received my refund or any reply to emails regarding this.

  • Pet door £39.99

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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