Shocking customer service

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melross695's review of Pet Planet - www.petplanet.co.uk

★☆☆☆☆

“Shocking customer service”

Written on: 28/07/2012 by melross695 (1 review written)

I ordered a pet bed from them 10 days ago. Due to a failure with their system it was despatched with an incomplete delivery address. I emailed them straight away and the reply I got was basically 'too late, already despatched, your problem, nothing to do with us, suggest you check with your sorting office.
Still trying to get my money back. I will never use this company again. Customer service? - they don't know the meaning of the word!!!!

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