Worst Service Imaginable

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Pet Planet - www.petplanet.co.uk
★★★★☆
4.5
From 928 reviews
88.0% of users recommend this

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Siddevine's review of Pet Planet - www.petplanet.co.uk

“Worst Service Imaginable”

★☆☆☆☆

written by Siddevine on 17/04/2012

It Started with the majority of my order being out of stock which was acceptable as it was clealry stated that they were out of stock. This became unacceptable when Petplanet refused to dispatch my order as they werre waiting on a free item coming into stock. I had to phone and cancel the free item before they would dispatch the order. The order then partially arrived after Petplanet telling me for 10 days that they cannot send partial orders. The remaining part of my order has never materialised and I am still waiting on a signigicant refund 2 weeks later. It is the worst internet shopping experience I have had.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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