they cancelled my order without telling me

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Guest's review of Pet Planet - www.petplanet.co.uk

★☆☆☆☆

“they cancelled my order without telling me”

Written on: 25/07/2011

i ordered last week 2 items and to my surprise when i asked today why i did not receive yet, the lady told me i cancelled the order by phone last Thursday, something that never happened!!!
She kept blaming me till I asked my husband to talk to them; once he mentioned he was worried about fraud they accepted that by mistake they cancelled my order and not the one they were supposed to.
Now I have to sort out the mess through Paypal and get my money back. I would never buy from them again.

  • dog flap and cat flea treatment

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  • Still waiting

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