ABSOLUTELY DO NOT ORDER FROM THIS SITE!!!! Ordered product on 06-24. Product was out of stock, and yet my card was still charged. On 07-08-14 a false/invalid tracking number was supplied. Customer care said they would expedite the order. Still no product! 08-12-14 I requested a refund. After numerous attempts to contact, the company finally replied saying they issued a refund. The refund was DECLINED by their bank. As of 09-05-14, I still have not gotten a refund for the product (~$100!), and the company has stopped responding. Don't order from this company. It'[s worth the $5 extra dollars other sites charge to get your product on time, from a reliable business.

I ordered prescription medications from AllVetMed three times. The first time it took 6 days to ship after it was approved by my vet office. That seemed a bit long given technology today, however, was acceptable. Next order didn't come, didn't come.... I called..... they said they were unable to reach my vet by fax. They didn't call me nor the vet office to solve the problem. Just waiting until I called to check on why it wasn't being shipped. That problem was solved, and, again was shipped 6 says after approved by my vet office. Third order... didn't come, didn't come.. I called, they said was out of stock but would ship next day or two.. they would expidite order. Week later, was not shipped. Called. Told still out of stock, would arrive in a day or two and they would expidite shipment. By now it is 16 days post order date. It has still not shipped. I then checked the BBB rating. It is an F! Many of the complaints involve shipping problems.So, their best is slow. Their worst is.....????

I had ordered with AllVetMed for a few months, and all went well. The medication is for my dog's heart condition, needless to say very important. Then in November I placed an order. When it didn't come I checked the tracking information. It said it was supposed to be delivered a week prior to the then current date. I called AllVetMed and left a message as well as emailed customer service. I never heard back from either. I had to buy medication from somewhere else until it finally arrived. At this point I didn't blame the company except for not returning my inquiries. So I ordered again, and again the medication didn't arrive. And no shipping info. So I emailed, and they said it should be shipped out that week, they had just received it late. I asked if my order could be rushed because I hadn't been informed the order would be so late. No response. I bought a little more from somewhere else, still waiting. It still didn't come. Then my husband called. They said it would now be shipped out that week. He asked about rushed shipping they said no. So he called to cancel the order and get from somewhere else. The manager told him it would be in that day and it would be two-day shipped to us. So we bought a little more from the vet and continued to wait. The next week on the day it was supposed to arrive we received a tracking number saying it had just been shipped and estimated arrival wouldn't be for over another week. I couldn't believe this was happening, nearly 3 weeks to even ship my order?? So I called and was told there was no note about two-day shipping my order, there was nothing they could do. They said sorry, normally they will rush over-due heart medications, however the week before it was 3 phone calls before they agreed to rush it, then DIDN'T do it. I asked for them to overnight me some medication for the next week until my order arrives, they said it's not in stock. Maybe they would give me a credit. They would call back. No call back. I called again, they said they still didn't know what they could do for me and I have to wait. Now I don't know how much I have to buy from the vet (very expensive) and I feel cheated. If there had been any communications/updates on my order being so late the situation could have been solved. It could even be solved if they sent overnight medication to last til my order arrives. Or give me a refund. I have yet to hear back....... Bottom line: Yes the prices are good, but does it matter if the medication never arrives? Or your pet dies before it arrives? And very hard to get a response or compensation from customer service.

Allvetmed is a best shop for purchased medicine. I don't have so much time to go for buy medicine so allvetmed is right place for me.

I have 3 pets so it's quite costly to mange their all need..here I am getting reliable healthcare with affordable price..

My pet doctor suggests me this Online Pet Site…and first time it’s a risk to by medicine online…but I am really happy with their service. This is much better and I actually save money and can help cure my dog’s health. I hope they continue their good service and create more stock on pet medicine. :)

Cheaper than retail stores and their shipping is also fast. If you want good place to shop pet health product then pick this one.

Yes, I too have bad experience earlier but now the owner of allvetmed is changed and they are doing great job..I purchased a lot in the few months and I got all the pet food product and medicine is on time with best price offers..so thanks allvetmed..

I wish I had read reviews first, but got sucked in by the low price for the expensive heart medication my dog needs. My first order to them was fine: received medication in a timely manner. However, I went to order a refill for my dog last week in order to make sure I got it before the holidays (remember, this is a HEART med that my dog needs daily...not flea treatment or heartworm refills or something like that). Ordered online; site said it was in stock. I even paid 3 day shipping to assure that it would arrive. Monday (11/25) I noticed there was no activity with my order. I phone the company and they told me that they "didn't realize" they were out of the medication on Friday and that my order hadn't shipped yet due to that. If I want it by Wednesday I would need to pay 2 day shipping. At this point, I didn't even get angry and agreed to pay the 2 day shipping. I just wanted the meds for my dog on time. Tuesday I got a tracking number through UPS. However, when I called UPS they had no record of that tracking number. So Tuesday (11/25) I called VetMeds again. I was then told there was a "problem in shipping" so my order didn't go out. If I want it by Wed I will need to pay an additional $14 for overnight shipping. At this point, I start to get angry and ask for a supervisor. There is a lot of back and forth and eventually I am told that a supervisor approved that I would get the medication shipped overnight without additional charge and I would receive it on Wednesday. Wednesday arrived and I had no tracking number. I called VetMeds. Guess what? I was told there was another "problem in shipping" and my order wouldn't be arriving until Friday. At this point, I'm pretty angry because we would be out of town for the holidays. So, I ask for a supervisor again. I tell her "The only possible way that this can be made OK is if you get it to me by Friday at this address" (I gave them the address where the dog would be staying). The supervisor blatantly lied to me and assured me she had the package "right there" and it would be going out that evening for a Friday delivery. Guess what? No package came on Friday. I tried calling the company and no one answered the phone. At that point, I sent an email telling them to cancel the order and refund my money. I heard nothing from them. Yesterday (12/1) I called them again. I again asked for a refund. I was told that my order had already shipped and was scheduled to arrive that day (12/1), and the only way I could get a refund was to send the product back. Guess what? It didn't arrive yesterday and didn't arrive today. The tracking number they sent me is again fake: UPS has no record of it. They lie and lie and lie nonstop. Tonight I called my credit card and disputed the charge and they are crediting me and charging VetMeds the money back. Thank God for them! VetMeds employees are liars and I am reporting them to the BBB. Never order from them. They rope you in as a new customer and then screw you over. They should have just informed me from the beginning that they wouldn't be able to get my dog's important med to me by the holidays and I would have ordered from somewhere else for that refill, but they are DISHONEST and DO NOT CARE about your pet.

I marked on th order "want allmed contact my veterinarian." They never contacted, although the veterinarian had phoned in the RX and also to help me out placed the order to be shipped to me. The invoice is dated Oct. 17 but sill no meds by Nov. 2. My vet called them and allmed couldn't track their own invoice. But they sure did bill my vet who was trying to help me save a few dollars, but my pet is in pain because she doesn't hae her arthritis RX. The vet called both e-mailed and phoned them. She was assured the med would be sent overnight because to the delay. Still nothing.

Yesterday my dogs got a right leg pain. My dogs was not yet roaming her and there .I call my friend because my friend has 2 dogs .My friends came and told about Allvetmed.com online store in USA. They don’t take shipping charges .I call Allvetmed .com and told them a problem about my dogs. They told me about the medicine name Vetprofen .Within 2 days my dogs get running here and their. I thanks to Allvetmed.com

I have purchased Atopica for my Dogs and this nutrition is safe for dermatitis treatment for your dog. I would like to recommend this for my friends also.