Rubbish customer 'service'

Click here if this is your business
★★★☆☆
3.2 / 5
57% of users recommend this
Click here if this is your business
  • Ease Of Site Navigation

  • Quality of Content

  • Value For Money

victimvictim's review of TxtNation - www.txtnation.com

★☆☆☆☆

“Rubbish customer 'service'”

Written on: 30/10/2015 by victimvictim (1 review written)

Facilitated a company to take money off me without my knowledge or permission. After some battling, managed to get a promise of a cheque for the amount taken, nearly 4 weeks later and no cheque. Today, sent 4 emails to the person who was 'dealing' with it, no response. Rang customer services, had the phone put down on me, rang back, got told a manager would call me back today, did not happen. Tried to call back, phone lines appeared to be closed. Spoke to someone on live chat, got promised a call back, did not materialise.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0