written by Mariana271 on 11/02/2017
AVOID AVOID AVOID!
we used the fuelcard company, then i noticed that they were charging me between 10 - 15p more per litre of fuel than the pump price was. i rang them going mad about this, and they said it was due to the price they were paying. i asked them why is it possible for them to charge me more to use a Morrisons pump than morrisons were charging at the pump.
i got a slight credit note from them, not as much as they had taken, but i thin got text every week the price they would charge me. they told me that i didn't need to use it if i didn't want to, if the pump price was cheaper.
then this month and last month ( i just noticed) they have started charging £49 card non usage fee!! this has never been mentioned to me, and never agreed. i told them i wasn't going to be forced to use a card to pay more money than the price at the pump - the same pump they say we need to use, and make promises that they are supposed to save us money.
then in addition to this, they also increased their annual charge for the cards, without telling me. they increased the charge from £12 per card per year to £20 per card per year. i did not agree to this, and i have cancelled my contract with immediate effect, an in addition, i will be issuing county court proceedings to them for them taking money that i did not agree to these fees.
As rated by our community of reviewers