Pay a fee but not covered by sellers protection £650 stolen

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Jane8988's review of PayPal - www.paypal.com

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“Pay a fee but not covered by sellers protection £650...”

Written on: 04/07/2018 by Jane8988 (1 review written)

Be careful when using Paypal. I have used them for over 10 years and paid thousands in sellers fees. However, I sold a phone to someone and paid my fee to cover me on sellers protection insurance, to then find the buyer told their bank they never received the phone and the money was taken straight out of my account without any time for me to prove the phone was delivered and signed for.
I have since had multiple fights with them where I received automated responses saying I wasn't covered by their sellers protection.
I was then contacted 7 times a day by their debt collection team who were threatening me with bay lifts if i didn't pay the £650 by a certain date.
I am now out of pocket £650 and without a phone.
No help what so ever from PayPal.
I will never use them again.

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