Shocking

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★★★★☆
3.7
67.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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igO'Connell448's review of The Internet Opticians - www.theinternetopticians.co.uk

“Shocking”

★☆☆☆☆

written by igO'Connell448 on 05/03/2018

Ordered a pair of Rayban prescription glasses from this company and they took the payment straight away. It took 3 weeks and numerous phone calls and emails before I managed to speak to someone who said they would send the item out later that week. I received the glasses but the presciption was wrong ( my fault not theirs). Managed to speak to someone after many many phonecalls and voicemails (left by me to them).
Sent the glasses back and agreed to pay for new lenses and never heard from them again, despite many, many phonecalls from myself to a number that only seems to have a voicemail. I have contacted my bank to do a Chargeback as i think that they are obviously going bust as no reputable company would behave like this.
Avoid like the plague!!!

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

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