Outstanding customer service

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alanjpraha's review of Spex4less www.spex4less.com

★★★★★

“Outstanding customer service”

Written on: 29/07/2014 by alanjpraha (1 review written)

I ordered two pairs of glasses here. The delivery to Europe was not simple, and two pairs were lost in transit (an empty frame and a pair of sunglasses.) The company insisted on replacing both at their own cost, and persisted over a long period until I finally had two pairs of well-made glasses. They were at all times cheerful and helpful, and in my experience they went a lot further than most to ensure customer satisfaction. I'm very well impressed!

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Value For Money

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