eyesight test LLanishen Cardiff

Click here if this is your business
Specsavers - www.specsavers.co.uk
★★☆☆☆
1.9
21.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Rolandj118's review of Specsavers - www.specsavers.co.uk

“eyesight test LLanishen Cardiff”

★★☆☆☆

written by Rolandj118 on 15/07/2017

In 2016 I was referred to the eye clinic in Cardiff in February 2017to have my cataracts removed.It was discovered that I had wet AMD. My driving licence was revoked and I had the course of treatments. The DVLA wanted proof that my eyesight was suitable to apply for my licence again so when my eye test was due I went to Specsavers. I was told that my eyesight hadn't changed enough from my last test and I was told it was not worth having new glasses. I came away with the prescription and noticed that the box that was ticked was advising me to have new glasses. When I contacted the DVLA I was told all I needed was confirmation that my eyesight was 6/12.Itold the man that my prescription was actually -2 6/12 He said that he wasn't concerned about -2 as long as it was 6/12. I went back to Specsavers and explained the position and asked the young lady if I could have a letter confirming my result. They were not really happy to do this but asked me to come back for the letter. The -2 6/12 was confirmed but found that a sentence was included saying that in her opinion I didn't meet the requirements for driving As I had already spoken to the DVLA I can only think they were unhappy that an elderly man who had a free eye test and did not purchase glasses wasn't right. I understand that Specsavers has some contract with the DVLA so she should be happy to know that my licence has been refused

  • Goods purchased & cost

  • Customer Service

  • Quality of website

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0