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“Useless Customer Services - Will our item ever arrive????”

Written on: 27/12/2013

Ordered item on the 9th Dec received confirmation email then received email on the 12th with a track and trace number saying the item had been posted. Waited well over a week an nothing had arrived (they say it should take 2 to 3 working days) so checked the track and trace number sent... no record of any parcel. Phoned them on the 21st Dec and was on hold ages before actually being able to speak to somebody who then confirmed that they had no record of them actually posting the item. Very… Read Full Review

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