Outstanding customer service.. Above & beyond

Pretavoir - www.pretavoir.co.uk
★★★★★
4.8
From 572 reviews
95.0% of users recommend this

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Guest's review of Pretavoir - www.pretavoir.co.uk

“Outstanding customer service.. Above and beyond”

★★★★★

written by on 12/09/2011

I used Pretavoir to recently purchase two pairs of sunglasses - one Chanel and the other Raybans.. I desperately needed them for my summer holiday so rang and ordered them and they were kindly meant to arrive the following day. However, due to a problem with Royal mail they never made it. So as I was very keen to have them still they offered to send them to my hotel in Spain! This I thought was outstanding customer service given it really was not their fault, also do not think many companies out there would go to this extent to keep their customers happy. I can not fault the product and wore both pairs whilst away :-)
A big and huge thank you to Sean at Pretavoir - thank you very much for your efforts.
I would highly recommend using this site, as the product is great and the price is fabulous.

  • sunglasses

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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