Blames everyone & everything except themselves

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Ozeal - www.ozealglasses.co.uk
★★★☆☆
2.8
From 43 reviews
44.0% of users recommend this

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feilo's review of Ozeal - www.ozealglasses.co.uk

“Blames everyone and everything except themselves”

★☆☆☆☆

written by feilo on 23/07/2015

Sent me a pair with wrong prescription and scratched lens. Told them that, and they asked for proof. Now if you've ever taken a picture of a scratch on a lens, you'd know how difficult that is. I showed them the proof, they asked me for an "official" prescription. I show them that as well, and then they blame it as "old" even though it's dated 3 days old when they made the pair, and less than 1 month old as of the proof date. Now, they tell me they will refund. This after a full 3 weeks of back and forth. Not professional at all. Don't buy from them!

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