Dear Warner131!
I'm very sorry that your parcel has been so late. During particularly busy season such as Halloween delays are possible and we are very sorry that you have been affected by this. I'm also truly sorry that you thought we were rude. We do our best to serve top quality customer service, so please contact us again, perhaps through our social media and I will make sure to investigate your order as well as the customer service issue.
Kind regards,
Agata
Customer Services's Comment
Written on: 06/11/2017
Dear Warner131!
I'm very sorry that your parcel has been so late. During particularly busy season such as Halloween delays are possible and we are very sorry that you have been affected by this. I'm also truly sorry that you thought we were rude. We do our best to serve top quality customer service, so please contact us again, perhaps through our social media and I will make sure to investigate your order as well as the customer service issue.
Kind regards,
Agata