Optimax - www.optimax.co.uk Review

★★★☆☆
3.1
From 17 reviews
47.0% of users recommend this

  • Customer Service

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Hbarnes1's review of Optimax - www.optimax.co.uk

“Prior to my consultation I was advised I would be...”

★☆☆☆☆

written by Hbarnes1 on 13/06/2017

Prior to my consultation I was advised I would be given my results. Following my consultation the receptionist advised that these would be posted to me within the next 5-7 days. These were not received. On chasing them I was then advised that I would need to out this request in writing. After doing this I was then advised that I would need to pay a £10 administration fee. I am now being informed that this fee is £50!! My results have therefore gone from being freely disclosed to £50. BEWARE!!!!

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