Excellent customer service

Click here if this is your business
Glasses Direct - www.glassesdirect.co.uk
★★★☆☆
3.5
From 194 reviews
64.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Millsye1968's review of Glasses Direct - www.glassesdirect.co.uk

“Excellent customer service”

★★★★★

written by Millsye1968 on 29/08/2014

I ordered a home trial which didn't arrive I had accidentally sent it to my previous address, which I wasn't aware of. I rang the customer services department as I was worried I would be charged, the lady I spoke to was really helpful and understanding and assured me I wouldn't be charged and was really polite. I think this is an excellent example of customer service as it was an honest mistake which was dealt with efficiently and she wasn't judgemental at all.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account