Bad product - OK service

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marion-o's review of One Click Stationery - www.oneclickstationery.co.uk

★☆☆☆☆

“Bad product - OK service”

Written on: 22/10/2012 by marion-o (1 review written)

The order form was not working because I live in Norway and it wouldn't accept my state code...
so i ordered on the phone. Nice person on the phone.

The delivery was not as good as promised. after 10 days I started to worried that the packaged would not arrived. The tracking system didn't work. It said it was arrived in Oslo area but did not show a date for it. So I couldn't know it was old and if there was a problem with the post office or if it was recent and they will deliver the package the next day.
I got lucky they delivered the next day.

I ordered envelops for sending invitations for my wedding.

I opened the package and took an envelop. The printing of the pattern was wrong. The bottom and top lines show 2 blue patterns bellow where they should be. i suspect there was a problem with printing... I gues it shouldn't be like that...

so all in all I got nice help on the client center but I am disappointed by the quality of the product and the shipping.

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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