written by Jamesshepherd on 10/04/2018
Don't bother. I purchased a Supro Martinique from thomann in august 2017. In January of this year i discovered some cracks appearing in the body. I contacted thomann and returned the guitar. After 5weeks of constant pestering i received a new one. On opening the package i noticed some cracks in the body of the new one. So contacted thomann and sent photos. They said it was damaged in transit. Not for me to confirm but the box was in good condition. So then it took over 3weeks to get the guitar picked up for inspection. No I'm stuck in the middle of a dispute between thomann and ups. Ten weeks since this started i am no further on. Around £1000 out of pocket and no guitar. . Anyone know what to do?
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