written by on 05/07/2011
I paid a £12 premium for delivery of the product I ordered on a certain day before midday - I had an email to say this had been arranged, but the item didn't arrive. Phoned GAK, who said they'd arranged delivery on the wrong day and 'would have got around to telling me later on' (but not before I had waited in the house all morning!). Next time, I'll pay slightly more and buy things from a company who can arrange delivery on time.
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