written by 472Blackburn on 31/03/2018
Ordered a new epiphone and asked for a full set up and a new set of strings (10's) which I'd stated I'd pay for. Guitar arrived the same week but the quick delivery was the only saving grace. The guitar itself was unplayable, a very dry cracking fretboard, loose frets at 8, 11, 12, 16 and 19, fret buzz on atleast 6 frets on each string, and there were finger marks all over it. So they've sent out what can only be described as a factory second at best, they've not looked at it or cleaned it let alone set it up. I only ordered with them due to all the positive reviews I'd seen, but I've had a really bad experience. I would have sent it back but I have absolutely zero confidence in the company rectifying it. I'll stick with P.M.T or GuitarGuitar in future.
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