M Blue Ltd Reviews - www.mblueltd.co.uk

★★★☆☆
2.6 / 5
41% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Phone damaged during repair ”

Written on: 12/12/2017

I have recently sent my mobile phone to M Blue LTD to have the earpiece repaired. I got the phone back with the repaired earpiece, however, the touchscreen was now not working properly. M Blue LTD is refusing to take any responsibility for having caused this damaga but offered to repair the touchscreen for another £40.00. Very dodgy selling techniques… Read Full Review

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★★★★★

“Great Commuication”

Written on: 24/11/2017 by Ariannar164 (1 review written)

Website very easy to follow, communication by email and telephone excellent. Great service posted 5pm on Monday received back Wednesday before lunch. I had an I-phone 7 plus screen repaired. They needed to replace the ribbon too but contacted me first for approval. Fast track well worth the extra £10. Great price compared to other repair centers. Would definatley use again if needed. Highly recommended… Read Full Review

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★★★★★

“Excellent ,quick professional service”

Written on: 20/11/2017

Easy to use website. Just click on a fault button. The rest is explained what to do. Very quick repair to cracked screen. Great value for money. Returned quickly and kept informed throughout. Perfect ! Have used before and no doubt will use again… Read Full Review

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★★★★★

“Brilliant efficient quick”

Written on: 18/11/2017 by Tilley451 (1 review written)

Posted phone with scattered screen Monday. Received Email Tuesday saying phone despatched to carrier and will be with me Wednesday Carrier emailed Tuesday evening phone will be with me between 12 and 1 o'clock Wednesday Phone returned 12.15 Absolutely satisfied. Couldn't have asked for a better service… Read Full Review

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★☆☆☆☆

“Sony Z3”

Written on: 18/11/2017 by ColinMcGuire (1 review written)

I had a screen replaced by Mblue with a 12 month warranty. My phone was returned a week late with a new screen. After a day of use i noticed the screen had cracked in the bottom corner, I took a close look and noticed the screen had not been bonded at all along the right hand side of the phone. I have emailed them with detailed photos with no reply from them, then tried to call them several times and have been told someone will be in contact, no one has, no reply from the so called warranty… Read Full Review

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★★★★★

“iPhone 6 screen repair”

Written on: 14/11/2017 by Chrisboseley (1 review written)

Great service ! Replaced the screen on my iPhone 6 Now working perfectly Returned in a couple of days. Very fair price compared to Apple shop! Highly recommended Many thanks … Read Full Review

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★★★★★

“iphone screen replacement”

Written on: 13/11/2017 by Kearns30 (1 review written)

I sent my iPhone 5s for a cracked screen replacement. Posted on Monday and received it back, fully repaired, on Thursday. Excellent service and superb value… Read Full Review

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★☆☆☆☆

“No Customer service!”

Written on: 04/11/2017 by acGarcia274 (1 review written)

No customer service...! sent phone for repair and came back faulty, tried to ring them but just ignored, now I have no phone.. no refund.. they say the work is guaranteed but it is worthless..... !! don't use… Read Full Review

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★★★★★

“iphone repair”

Written on: 04/11/2017 by TerryMadden (1 review written)

First time I have used this firm, fantastic service and very helpful… Read Full Review

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★★★★★

“Excellent iPhone repair service”

Written on: 31/10/2017 by KrystalLeblanc244 (1 review written)

Used this company twice and found communication and service very good,quality of repair is good. Phone was wrapped very well to protect on return package. Cost of service reasonable and web site main page showing various faults that can be repaired very helpful. Would not hesitate in recommending this company… Read Full Review

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★☆☆☆☆

“Dont use these guys!”

Written on: 30/10/2017 by ElleSlaughter386 (1 review written)

the phone did not work when returned, the claimed guarantee was worthless, the accused me of lying... … Read Full Review

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★★★★★

“1st Class Company”

Written on: 25/10/2017 by batwoman44 (1 review written)

Thank you so much for fixing my Director's cracked screen (IPhone 5) and also for putting a new screen on my Ipad2 and also for fixing my volume buttons without me asking. Will be recommending you to all my friends and family. Thank you U… Read Full Review

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★★★★★

“Superb warranty response - Highly Recommended !”

Written on: 25/10/2017 by SPPJ54 (1 review written)

Having had an iPad Pro screen replaced earlier in the year at the market’s best price, an unexpected issue arose with the home button some months later. I sent it back with a request to repair under warranty. The company instantly repaired the issue which probably included another replacement screen. No fuss, no argument, no cost. Fantastic. Absolutely recommended to others. I’ll definitely use again if ( or is it when! ) we damage anything else… Read Full Review

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★★★★★

“Speed of Light”

Written on: 27/09/2017 by davidmb1212 (1 review written)

Having gone for the Fast Track repair for my broken screen iPhone. It took less than 24 hours to arrive bended at my home. You couldn't ask for a better service. Thank you MBlue… Read Full Review

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★★★★★

“Great service”

Written on: 26/09/2017 by Emcf (1 review written)

Used this company for the first time for an iPad repair, fault was diagnosed quickly and I was updated by very helpful member of staff. Repair was effected (faulty chip) and iPad returned using the fast track service at very reasonable cost compared to Apple and with a year's guarantee. I would certainly recommend and use this company again… Read Full Review

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★★★★★

“Efficient, Speedy, & Informative”

Written on: 20/09/2017 by 44Strong (1 review written)

Sent my Sony Z3 compact for replacement front screen after investigation I was informed the back was cracked also. So replaced that at same time. The phone arrived the day after all the repairs where completed. Excellent service from MBlue in all areas. … Read Full Review

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★★★★★

“Very satisfied customer ”

Written on: 18/09/2017 by JulieK118 (1 review written)

I just wanted to thank you for not only fixing my iPhone screen and sending it back the next day, but also for the great service I received when phoning. I would recommend your business to anyone and wanted to let you know how pleased I was with the whole experience, after being quite nervous to send my phone in the first place. Thank you… Read Full Review

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★☆☆☆☆

“Z3 screen repair”

Written on: 13/09/2017 by Nolan313 (1 review written)

One of the worst customer service experience I've had. First time I've been bothered to write a review. Paid for 3-5 days, took 26. Endless calls to find out what going on and endless promises that werent met. We'll send it out tomorrow, we'll call you back later etc. Ordered a screen protector and they haven't included it. It's £10 cheapers than other companies, but useless. I saw bad reviews but thought people might just be moaning… Read Full Review

Sonyz31's Comment

Written on: 13/09/2017

m blue also have loads of subsidiary names, presumably because their reviews are so terrible. appleiphonerepairs, blackberryphone repairs, htcphonerepairs etc etc

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★★★★★

“Z5 compact camera replacment - super speedy”

Written on: 23/08/2017 by theoldfruit (1 review written)

Really impressed that I got this back so quickly (in 3 working days) and it works perfectly. Price was very reasonable too. Recommend!… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS ”

Written on: 02/08/2017 by UNIONJAKE (2 reviews written)

To cut a very long story short... They replaced my Iphone 7 screen with a cheap screen that wasn't as responsive, the colours were visibly different and dull on the screen. On top of this the home button stuck out from the device and was sharp, it caught my finger every time I used it. There response to this was 'it's only a little thing, it will be Ok' They also said they carried out work that they actually didn't and charged me for it. There customer service was appalling. I had to take my… Read Full Review

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