Wasted a lot of money and time with this company. I think they may be ok for websites without shops. So many things left out of the training video. To cut a long story short...both myself and our young employee (who's more IT savy than me) had lots of trouble and paid lots of extra money for added features that are free as standard with self build sites. The stress of it started to make me ill so I complained to customer services and received an email threatening us with their legal dept and offering a few pound off the next lump of money they wanted us to pay. This was for work that should have been standard. I decided for the good of my health to just put it down to experience and looked at a self build website. I can't believe that I am actually enjoying the experience of building my own website. It's really quite easy and only costs a small fee each month for a really good ecommerce site with all the features I need already included.

Firstly I am quite surprised at reading some of the latest reviews as I have had nothing but exceptional service from these guys. Obviously I can only comment on my own experience which has been fantastic. Our new site was quite ambitious and having prior experience outsourcing to agencies we knew we had an uphill battle ahead, the site includes around 100 videos and a range of other features. We initially went through design and being very particular I had several amendments but my designer never batted an eye lid, responding promptly and intuitively. The next phase was development, which again I was very impressed with the manner in which they dealt with my particular needs and never ending requests was exceptional. Matt in particular is a very clever chap and came up with some great solutions. Our site is integrated with Vimeo so we needed support and training so that we could marry all the elements together, again very pleased. I was invited to the office and trained on how to use the CMS including video integration and content upload. To summarise the site looks fantastic, functions great and after going live 2 weeks ago we have started taking enquiries so all in all very happy.

I signed with Smart Marketing back in April 2013 because they had good reviews. I wanted an Ecommerce platform and they seemed to have done several already. The initial design and build process was good however from then on it went downhill. The training on the shop portal was inadequate and the completion of the many snags was pitiful. I now understand that they are planning to get out of this market and that the team has been run down. If this had been a straight forward website without the shop elements I think I would probably have been happy but I certainly would not recommend choosing them to build an Ecommerce site.

Worst company I have ever had dealings with. I can't begin to tell you how disgusting this company is. I would seriously say if your planning on having a website built look elsewhere!

Many thanks to the team for our fabulous new website. it is really great finally have a webiste that reflects the quality of our venue. It has been good to work with people who understand our industry and accommodate our limited involvement due to our busy work and kitchen schedules. The website is fantastic, the team are fantastic and you are all invited for a free meal to say thank you. Tanya.

We have used the Smart Marketing Group for design and printed products. All have been good quality with speedy delivery. The staff were great and turned around our requirements quickly at last minutes notice. I would recommend them to other companies.

Didn't do many of things advertised: -No advice on SEO -No central store of client information so we dealt with people who didn't know what we were doing or what each other had done. -Didn't take note of our brief about putting text for people to download which led to difficulties -Pressurised to pay for something we didn't need

The dedication of the people I've worked with is a testament to the SMG's commitment to excellence. They are technically well-versed, business-oriented and, most importantly, they care about the client's business. I would definitely recommend them to my friends and family as their costs are minimal but absolutely of value. People who take time to understand their client's businesses thoroughly is a basis of how far they are willing to go for each client. Working with SMG was and always will be a pleasure as they are easy to understand and even easier to communicate with.

We have ordered a restaurant diary from Smart Marketing for two years in a row and and both times the order was correct and delivered within advised delivery dates.

Very pleased with our new branded Leather menu covers, good communication all round and a speedy service. Would definitely recommend Smart UK to others.

Very pleasant and helpful to deal with. Good communication and reliable. Will use again.

First time placed an order with the Smart Marketing Group. Very happy with the service. Prompt reply to my emails. Guidance and suggestions given. Received the menus in time and my client was very impressed with the final product

I ordered a menu cover and it was at a very good price. It was easy to do, quick and effective. I'm very pleased with it.

We have been ordering bar menus and other products for a number of years from Samrt , always efficient and service second to none. Good range of products.

We have recently purchased some menu holders for our coffee shop. Sadly the first order that arrived was not quite right....but the company very quickly resolved the problem & the correct order was with us the next day. They are very nice quality & very reasonable & we would definitely use the company again

I just wanted to say a huge thank you to you and your team for my beautiful menu (ceremony) holder for my friends' wedding ceremony. It's beautiful and the wood-effect and silver foil embossed writing is such good quality, and it's everything that I was hoping for and more. I really appreciate you getting it to me in very good time too. I would not hesitate in recommending you and your company should the occasion arise. My only quibble, if pushed, if the £15 courier delivery fee.