written by on 28/12/2013
Didn't do many of things advertised:
-No advice on SEO
-No central store of client information so we dealt with people who didn't know what we were doing or what each other had done.
-Didn't take note of our brief about putting text for people to download which led to difficulties
-Pressurised to pay for something we didn't need
As rated by our community of reviewers
Connedagain's Comment
Written on: 20/01/2014
I'm sorry to hear they've done it again, they constantly keep doing this and getting away with it they are a complete waste of time and money. So keep up with the reviews as they spend all there time just trying to bull themselves up and replying to poor reviews and not actually keeping there minds on what there meant to being doing (working)
Shellycaf's Comment
Written on: 20/01/2014
I have a group of people that are all in the same position as yourself and I. WE are joining forces to bring them to justice. This company must be stopped. I have wasted £7000 and have nothing to show for it but a very poorly constructed half finished website.
Smartuser's Comment
Written on: 20/01/2014
Agree totally. Promised a lot. Then, from start to finish, they did not know what they were doing. Unfortunately we had paid quite a bit up front which was a big mistake, obviously. I sought legal advice but in the end decided it would be a long and expensive process and would be sending 'good money after bad', if I've got the phrase right.
Existingcustomer's Comment
Written on: 01/02/2014
Please contact me, I want to be part of this force.... I feel cheated!
Oromed's Comment
Written on: 16/06/2014
I am in the same position as you and would like to join your group.
Please could you send me your contact details.
Thanks
Antiasharma's Comment
Written on: 20/06/2014
Go to IWDRO ORG and comment on your bad experience there. They are a regulatory body and guess what, smartmarketing group are not registered with them. If they were they would not be getting away with this
Thisisabadidea's Comment
Written on: 17/10/2014
IWDRO are run by the same people as Smart Marketing Group.
Existingcustomer's Comment
Written on: 01/02/2014
I am so sorry you went through this, I had to deal with nearly 1 year of sheer stress and frustration from this company who delivered a website which was totally useless and I had to go to a new web developer to try and fix there mess, why can't we all do something about this company to receive some kind of compensation?