This company charges triple what others do and addresses nothing in google ads or merchant resulting in suspension and decimation of businesses. Their lack of morals and understanding is an embarrassment to the industry. DO NOT USE THEM for ANY GOOGLE PROPERTY MANAGEMENT or you will be left with nothing. They do not provide the services they claim to and will fail to even communicate.

call you up out of the blue. want to take up your valuable time giving you BS about how theyve done loads of research on your account yet they want to know all the nitty gritty of your website direct from your analytics. Like why the hell should i give you all my metrics you already know how to improve my account how about giving me some value and some actionable advice Sales people talk over you as well really annoyed me. looking at the reviews from others they are useless at their job so just want to hook you in with slick sales talk

Seriously stay away. Claimed I would be at the top of google. And sales would come flooding in. I went from a monthly turn over of £6000 with £500 of advertising per month. These lot wanted to up my budget by £100 per month up to £600 and promised loads more sales. They increased without my knowledge my advertising to nearly £2k per month with sales of a total of £2200 per month. This has set me back months and cost me thousands of pounds. Seriously don't let these lot anywhere near they do not know what they are doing and will ruin your business. I had to loan 20k just to stay in business. Luckily I now have a solicitor on board with all the recordings off our conversations and we will be suing this lot for everything they have.

I am extremely disappointed with the service. I have been paying for 3 months, but little to no work has been completed. The idea that I was sold was that a) there would be changes made to the website and b) Google ranking would be improved as I would be listed on directories etc. However, the latter has not happened. I have been listed on less than 10 directories, and the information that has been inputted into these directories has been incorrect. This has actually hurt my Google rankings. I now appear lower on Google than I did before I joined the company. I am shocked and disappointed. This is an unethical company which I would stay well away from. I am very disappointed to write this as I was very excited to work with the company and was intending on staying with them longterm.

waste of time spend £2600 and have nothing back stay away

Cheats people and mismanage and waste their money. Don’t trust them what they say

Add People is the 2nd ad agency I've enlisted in my three years of business. They have a really strong sales team. They convinced me that my previous google ad company was doing poorly and that I should switch to Add People. I switched over in October 2021 so that they can have time to set-up their campaigns and be ready for the busiest time of the year - Black Friday! Unfortunately, their promises were too good to be true. My ROAS dropped from 8x to 3x even though they had the advantage of the best selling period of the year. At one point in February, my ROAS was as low as 1x. I understand we were trying to scale my budget and ROAS is expected to drop a bit when this happens. But my account manager admitted to me that it shouldn't drop THAT much. She admitted that they probably made too many changes at the same time, and she proceeded to reverse all the changes in the hopes of reviving my account. When I asked her what the strategy is going forward, she said that they will "keep trying different things". To me, that sounds more like "trial and error" than actual strategy. I requested to cancel my contract before my 6 months was up but they claim that there was no evidence that my account was "mismanaged" and therefore, they will still be charging me for the remaining 2 months even though I will no longer be using them. I am sharing this because this company is one of the most unethical companies I have ever worked with. Unfortunately, I do not have in writing what my account manager shared with me and therefore, I could not prove that she admitted to me that the account was mismanaged.

Very knowledgeable staff that are always on hand when I don’t understand something. Once you see through the initial sales approach, which is quite forceful, you find a company that really knows their stuff. Their services wont work for everyone, but you shouldn’t expect that of digital marketing, it’s not an exact science, despite what some similar companies say.

This company is unbelievable! some staff are ok but some are just a waste of space! They dont pick up emails even when its about them taking payment but when theyre missing a payment then theyre on the phone right away! I have seen absolutley no difference at all! There is no complaints procedure either! after complaining to 3 different people nothing has happened and one guy turns around and says that no one will talk to me anymore because i have opted to not be a customer anymore. The whole reason i joined was because i was promised that this company knows about facebook pixels! 12 months in and absolutely nothing all and they blamed the API of the company and the company that i am networked with provides one of the largest management systems in the world and AddPeople say that its their fault? 12 months in and £1200 down, nothing has changed and im back to square one! Please contact me if you need any further information and the 1 star reviews on this platform is absolutley true and the 5 star is obviously the people who work for addpeople. STAY AWAY FROM THIS COMPANY!

Paid them 4,000 to design a website. They spent 7 months trying to push an absolutely terrible website on me causing a lot of stress, making me feel like i was being awkward and also costing me money hiring graphic designers to try to resolve some of the issues. Only for them to turn around on month 7 and say oh, sorry, we had you on the "wrong product" all along. Now I want nothing to do with this company and even though they provided TERRIBLE service they will not let me out of the contract stating they cannot find a justifiable reason, when, if anything , they owe ME money. I don't mind being in a contract with a company that can deliver but avoid any company that will use the contract as an excuse to not bother once they have you

Firstly, let me start by saying their adwords side of the service has been excellent. However upon commissioning them to build a website in December for £4,000 it has tainted my experience as, of 12th July, the website build is still ongoing. When requesting simple changes like moving a banner, resizing it etc I have been met with "this is outside the scope of work" and attempts at additional charges (one even being £3,000!?!?) meta tags not included, the list goes on. I can say for a fact that for 4k they will get a template, populate it with your information and mark it off as complete. the first iteration of the website they sent me for review was quite frankly offensive, blurry images, dead pages, etc. Save yourself the money, spend half hour learning how to use magento and do it yourself. their adwords team however I can recommend although its brining everything into question now I may take this elsewhere out of principle when out of contract.

A silver tongued salesman persuaded me to part with £250 to set up SEO optimisation. I stupidly paid before reading reviews.Once I read about them I cancelled within 30 mins.But they wouldn't refund my money.Turns out business transactions are not covered by 14 day cooling off period. Don't touch them with a bargepole.

I recently placed an ad with Google for my business. Yesterday I received a cold call from these leeches claiming o be a Google partner. All they are doing is trolling the internet for people who are advertising and leeching onto their details knowing full well that people like me are advertising. My details were never passed to them by Google and they are not partners. Stay well clear of these parasites,

My business is pretty new and therefore getting people to know it now exists was vital to begin with. I know one of the best ways to do this was through social media but I didn't really know what I was doing. Add People told me what I could do to get people in my area familiar with my business. The local audience ad they put in place for me showed great results. It was worthwhile working with people that know exactly what is needed and how to do it. I will be using their social media services again for sure. Thank you.

Extremely charming to start. Once they get your money they continue to tell you lies and take more budget than you can afford with empty promises. They turn particularly nasty if you try to leave.

Keeping it short, they're money grabbers, not marketing specialists. Optimisation is done by a programme with little human analysis. Waste of space, silver tongued salespeople...

What a bunch of amateurs, I myself own a web design and internet marketing company and these salesmen (that's all they are, not marketing experts) had the nerve to ring my company up asking for assistance adding tracking code to a site we had designed after they had cold called a client of ours, tied them into a 12 month contract and struggled with the sites bespoke code. We do actual organic marketing and website optimisation that requires skill and knowledge, there are just too many of these unskilled sales driven companies jumping on the bandwaggon offering to simply 'manage' people adwords accounts. If you want web site optimisation and a good organic ranking go to a proper SEO company, if you what to use PPC open an adwords account, to be honest you'll do a better job that these clowns

into their binding 12 month contract. I was doing better myself by paying google directly and having control over how much I spent. These clowns were full of promises on the phone but in reality did not deliver a single thing. The landing page was a poorly made template with a bad stock image that generated only enquiries from areas that were not within reach for my business. I was promised that I will have an account manager that will be in touch with me, she was trying to be nice and polite but that was not the point, for the amounts of money I was spending (and still am since I am stuck in a 12 month contract with them!) I got 0 leads. Not a single customer from the landing page that they have set up for my campaign. I don't know who is worse, them or yellow pages. Sometimes it seems like a joke. I was foolish enough to fall for this while I was tired and I got a marketing phone call, please be careful and learn from my mistake.

After my previous experience with a different firm working with add people was like a breath of fresh air. Great product knowledge, regular contact, homework provided, constant market research & a how can we help you more attitude. Hopefully we will be back working together in the future