nemo have cripplied us & they are bullies

took out a loan for 15k in 2015 over 10 years, after 5 years they offered us another 10k over 15 years, we were young and stupid and regrettably said yes, have paid back to date £41,000 i have another 3 years left and have £14,000 left to pay and when I think of all that money I could weep, esp as in all that time we have been on interest only mortgage :( they are bullies and parasites, the staff are unsympathetic and we live hand to mouth before of this awful company, thank god they have now stopped giving loans and so others will be saved the hassle.