Not very helpful with change in circumstances

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ChloeColeman's review of Pounds to Pocket - www.poundstopocket.co.uk

★☆☆☆☆

“Not very helpful with change in circumstances ”

Written on: 06/08/2014 by ChloeColeman (1 review written)

I've been with these since dec 2013 but since then my hours have been cut at work and I can not afford to pay a lump sum payment each month and it would be better for me to pay a weekly amount. But try getting this through to these! I have had NO problems what's so ever with any other company's setting up weekly payments but P2P are not helpful. I've now missed 3 payments although I have just been to and throwed the whole time while trying to arrange a new payment plan. Very good if your circumstance do no change, but TERRIBLE if they do!

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Danniie's Comment

Written on: 17/09/2014

I have the same problem asked if the payment could be lowered and according to them they do not lower payment not understanding atall

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