Will Writing & Probate Services Ltd - www.wwaps.co.uk Reviews

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★★★★☆
3.6 / 5
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Will Writing and Probate Services Ltd - www.wwaps.co.uk

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Latest Reviews

★★★★☆

“The Will Writing and Probate Service(WWRAPS)was the...”

Written on: 16/11/2017 by ttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt (1 review written)

The Will Writing and Probate Service(WWRAPS)was the company holding my mothers will and when she died we contacted them and decided to use them. They contacted all the banks and building societies once we gave them the information. I would have liked more feedback on a weekly or bi weekly basis as I did need to contact them to get updates. As dealing with probate issues is not something that one deals with on a regular basis using accompany like WWRAPS helps you to get through a difficult time… Read Full Review

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★★★★★

“Most Cost Effective”

Written on: 13/11/2017 by Peterveale (1 review written)

I found W.W. & P. Ltd through yellow pages. Contacted them & had an informal talk with them, where they explained the fixed cost of their services. This firm was then appointed to deal with my late brothers estate & "Probate". I found them so helpful in explaining all the necessary legal processes, in easy to understand terms. Also friendly visits to my home, when required. I cannot stress the cost effectiveness of their, "Fixed Price Quote". Compared to some solicitors who can charge up to… Read Full Review

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★★★☆☆

“late mums estate”

Written on: 08/11/2017 by carolyn1953 (1 review written)

because i knew very little of what to do when our dear mum passed away my brother and sister wanted to use professional services.We came to you thinking that as it would be straightforward it wouldnt take long to finalise. Unfortuanatly it took lots of calls and talks to actually finish which upset my brother and sister. That said i do realise that things take time ,but wish things had progressed quicker… Read Full Review

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★★★★★

“For my Late Father. ”

Written on: 06/11/2017 by JonathonGregory335 (1 review written)

It was that hard fact of life that made me realise how much my father had made the correct choice in selecting WWAPS. When the "Time" came, WWAPS were there for me! They made the process of getting his estate finalised practically invisible, allowing me to greave. Something I was not able to do when I lost another family member several years before. The few meetings that were needed to be attended were done at our convenience, and with such respect. I would certainly recommend this… Read Full Review

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★★★★★

“Will Writing and Probate Services”

Written on: 06/11/2017 by Riya398 (1 review written)

The person I dealt with at WWAPS dealt with the Estate of our dear Sister after her death in January 2016. Communication from her was excellent, third parties inevitably held up the process significantly which was frustrating for ourselves and WWAPS, however, the process was carried out considerately and professionally. We recommend WWAPS for Probate Services, and for Will Writing etc… Read Full Review

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★★★★☆

“Will Settlement Service”

Written on: 03/11/2017 by Alanwead (1 review written)

The service received was very appropriate and had the personal touch which was very valuable. It didn't take too long in identifying the benefits and expenses. Unfortunately, the distribution of resulting funds took much longer than anticipated and no interest is attached whilst the money is being held by the company. This was despite chasing for release of the funds. Whilst all concerned were very professional in their duties and helpful throughout the process we were disappointed with the… Read Full Review

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Wwaps.co.uk's Response to Alanwead's Review

Written on: 06/11/2017

I am sorry you are not delighted with our service. Having reviewed the file I can confirm that we received the Grant of Probate 20th October 2016.

Delay in settlement - The administration was fully completed within 3 months of receiving the Grant and we settled the same day we received the final asset (from the DWP) on the 26th January 2016. It would not be possible to complete it quicker.

Bank Interest - At the moment the interest we receive on our client account is minuscule (0.03%) so it is not financially viable to calculate. In this particular case we also paid out over £6000 in funeral and testamentary bills before we received any money and did not charge interest.

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★★★★★

“Excellent Probate service”

Written on: 01/11/2017 by SamuelRossiItalian429 (1 review written)

This firm dealt with my grandmothers Probate when she sadly passed away. They handled everything and dealt with it all very quickly. It make everything much easier. Thank you… Read Full Review

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★☆☆☆☆

“Intimidating”

Written on: 30/09/2017 by 371Noble (1 review written)

Don't duplicate. Ignore you. Do not keep you correctly informed. Are they regulated?… Read Full Review

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Wwaps.co.uk's Comment

Written on: 05/10/2017

This is a false review not from a customer and should be removed.

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★☆☆☆☆

“Happy to take the money...”

Written on: 24/07/2017

I have been trying to get my original wills back from WWAPS for nearly 3 months now without success. When I told them I was cancelling my subscription I got a long e-mail telling me why I shouldn't. I confirmed that I still wanted to cancel and the only response since then has been auto-replies stating that the person I contact is out of the office and providing another e-mail address. When I try that one I simply get no response at all. Avoid them and use a local solicitor… Read Full Review

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Adlb's Comment

Written on: 06/08/2017

The person you need to contact is always out of the office......! Phone calls are a waste of time and so are emails. Questions are not answered. Your money is held in an 'interest-free' account.....so why do they not give you the money that has been bequeathed to you?

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Countryboy53's Comment

Written on: 07/08/2017

To clarify - I am not talking about a bequest. This company produced the will for me, and makes an annual charge for holding the same, which does also cover any amendments I may wish to make. I have informed them that I no longer wish to use their services but, despite e-mails and speaking to them, they have so far failed to return the original will documents.

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Wwaps.co.uk's Comment

Written on: 04/10/2017

If this is a genuine client, please email me direct and I will deal with your request, kindest regards, Nick Burgess

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Anony5's Comment

Written on: 01/10/2017

How long was it before you re ieved what was bequeathed to you?

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Wwaps.co.uk's Comment

Written on: 04/10/2017

If you a genuine client and have a query that needs dealing with, please contact me direct and I will answer any query you have myself, kindest regards Nick Burgess

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Wwaps.co.uk's Comment

Written on: 04/10/2017

If you are a genuine client then please email me direct, I will then deal with your request, Nick Burgess

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★★★★★

“wwaps”

Written on: 21/03/2013 by richardhayes (1 review written)

Many thanks for the care and understanding that your team showed since the death of my father in law. A few years ago my parents-in-law had help and advice drawing up a Will with your Company. Your advice was brilliant. When my father in law passed away in the summer [name removed] were given our case. They have made the whole process much less stressful for us. They kept us informed throughout and answered all our questions and have been good representatives of wwaps… Read Full Review

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★☆☆☆☆

“Stay well clear!”

Written on: 16/07/2012

Will Writing and Probate Services Ltd (WWAPS) did not prepare my Father's Will in the manner that it should have been prepared. The Will file they held for my Father's Will was inconclusive and we were therefore unable to find out why he left his Will the way he did. An independent solicitor examined the Will file in detail and concluded these findings. I would strongly recommend that you use a solicitor to prepare your Wills and administer your Probate as I have found this company extremely… Read Full Review

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Nickburgess's Comment

Written on: 05/08/2013

Statement from Will Writing & Probate Services Ltd..

This was a fairly normal estate comprising of two properties, one residential and one an investment property, various bank and building society accounts and a claim for an overpayment of Income Tax.

The decease left his share and interest in his residential property to his two children from his first marriage (with rights for his wife to remain in the property) and everything else passed to his wife.

7th November 2011 we were appointed to deal with the estate.

17th November 2011 we received the Grant of Probate

30th November 2011 we receive a letter from one of the children’s solicitor, stating they are considering a claim under the Inheritance Family & Dependants Act 1975, effectively holding the estate up for 6 months until 30th May 2012.

After lengthy correspondence the claim was not proceeded with.

On the 8th June 2012 everything was completed, 7 months and a day after we were appointed.

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