Do not use this awful company.

My father passed away in November 2011 and I am still waiting for everything to go through! I have had three case managers, none of which have even researched our case and each person who works there gives conflicting advice against the other!

We tried to change the deeds of the house, was told this was fine, was sent the paperwork, signed, sent back, only for them to send a letter to say this is invalid as the first names on the deeds would be the finalised document, even though i do not know who these trustees even are!!

They always promise to call back and never do, they cannot help with anything there and then, and I am constantly told "we will ressolve this" and nothing ever happens.

The absolute worst company I have ever dealt with, so unprofessional! When we go to complain, they say the person we need to speak to is not there and will call back later on, then don't even call!

Do not use this company. Such an awful thing to do to a grieving family!!