I had to escalate my complaint about rude staff at Bedworth CAB, the person that l was complaining about was the person that did the report, it contained nothing of her bad behaviour, The CEO of the Bedworth & Nuneaton branches got in contact with my giving it how wrong it was that a person involved in a complaint should not be the person that involved in its process and that would be a ruling from now on, instead of going over my case, he sends me a copy of the first outcome that was written by the girl that l was complaining about and then tells me the case is closed. There compains department is full of Jokers, it will never be taken seriously.

Absolutely shocking left us to stand outside for ages when there are seats in the building for customers to feel welcomed. They said they are not opened yet therefore we should line up in the street

Do not suggest this place, extremely rude staff. Say they have phoned you, when they have not. Cannot get away with this anymore as smart phone records who has phoned. Have spoke to several people about this and none had good things to say about Citizen Advice Bureau Perth, even had or knew someone who had been treated badly. They do not even deserve one (1) star.

Went to my local CAB with financial difficulties and was told I need a better job, and to get a lodger etc I came out feeling worse than when I went in. Went to my second appointment and saw the so called debt advisor who was rude patronisingly and made me feel uncomfortable. I was then told that they would email me a new appointment which took over two weeks, when I emailed back stating I had took advice elsewhere, I received a rude reply from them as if I'd wasted their time but in fact they wasted mine with their patronising manner and incorrect advice. I left there doubting certain advice and rang another debt advice charity and found out I had been given incorrect information at the CAB regarding a DRO. I have since been dealing with Stepchange who have been amazingly helpful and caring and my DRO has just been approved, so no I would not recommend the Citizens Advice Bureau infact I will NEVER go there again.

i went in but wasnt very happy. they may have excuses between themselfs such as we are so busy, but then why are they there? i needed the reasuarnce before going to the police but the advisor was just so pissimistic that i was teh one who ended up with more information than he did. not only that i have foreighn accent and he said phrase liek " i am just trying to be objective. if you knwo teh word i am using? Objectie is ..." gosh....