poor customer service

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  • Customer Service

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eyechicago's review of Palm Beach Jewelry www.palmbeachjewelry.com

★☆☆☆☆

“poor customer service”

Written on: 03/07/2018 by eyechicago (1 review written)

I ordered a ring and it never came. I tracked it and stated it should arrive 6/28 but said it was returned due to a incorrect address. I wrote to them with NO response. I wrote again and they sent me the tracking. Well if they read the tracking they would see it was returned. I asked when I would receive it and when. Still waiting. Poor customer experience and no phone number to call.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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