In Stock, Your Order, Email to Say Out of Stock....

4.8 / 5
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sarahgarland's review of Joshua James Jewellery


“In Stock, Your Order, Email to Say Out of Stock....”

Written on: 02/01/2017 by sarahgarland (1 review written)

I found a Links of London necklace that LoL had run out of, JJ showed as having it in stock, so too did several other places, I ordered from JJ as it showed next day delivery too...that evening I had an email to say it was actually out of stock. I emailed them straight back, 4 days later I still have no answer. They don't answer the phone and instant message doesn't work. I have now ordered the same item from Jewellery Hut, it's coming tomorrow, spoken to my bank and if I have no refund from JJ they are going to reverse the transaction under the Visa laws. Don't use these c.o.n merchants, they take your money, bump up their bank balance then have no customer service or morals whatsoever

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