Customer service at its best

Click here if this is your business
★★★★★
4.5
From 18 reviews
89.0% of users recommend this

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Solmar's review of Goldsmiths www.goldsmiths.co.uk

“Customer service at its best”

★★★★★

written by Solmar on 13/03/2013

I would like to thank Chris in location code 208 in Northern Ireland. I was over from Scotland staying with my friend and had a problem with one of my rings. I did not purchase this ring from any of your branches. The sales assistant asked what the problem was and he said he'd have a wee look and also took my other rings which were pretty minging and said go you and get a cup of tea then come back. I did so and in turn went back to find my ring fixed and them all sparkley and new again. I was really delighted and went and bought him a wee chocolate. Chris did not need to have done this for me and this was last November. Didn't do this feedback thing before as I lost the feedback card with location code and his name on it. He and indeed the girls in the the shop were all lovely, warm and welcoming and he made my day. Many thanks from Paula from Fort William in Scotland xx

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