Totally disgusting service

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Finishing-Touch - www.finishing-touch.co
★★★★☆
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71.0% of users recommend this

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Sparks407's review of Finishing-Touch - www.finishing-touch.co

“Totally disgusting service ”

★☆☆☆☆

written by Sparks407 on 18/04/2018

I ordered for a friends birthday. Site says sent by 1st class signed for post. Not so.  It's been nearly 2 weeks and still no goods. I sent emails that were not responded to. Only responds by messenger and is very rude. When questioned she keeps saying not in the office and will get back to me. Told that she would forward tracking details for the parcel and then but didn't. Claimshe that she sends items twice a week via the above method then changed her mind and said that the items are packaged and sent via royal mail and not herself. Thinks that it's funny that I don't have my order and says she sends 8000 parcels are week. But she doesn't send them or package them royal mail do. This woman is a disgrace. I commented on a number of her Facebook posts but she has deleted these. Do not buy from this woman. You have been warned

  • Set of angel wings jewellery

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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